Hospitality Worker (Toast POS User) AI Trainer

The work

You will use practical Toast POS experience to help AI systems understand restaurant ordering, payments, reporting, menus, and order management. The work combines workflow analysis, process documentation, data evaluation, and clear communication for technical and non-technical audiences.

• Analyze Toast POS workflows for order entry, payment processing, reporting, menus, and restaurant order management.
• Create scenario-based documentation and step-by-step guides based on real restaurant operations.
• Review system functionality, identify common troubleshooting issues, and explain possible improvements.
• Describe ways to implement, configure, and improve Toast POS across different restaurant settings.
• Annotate and evaluate transaction data, menus, and order flows.
• Refine prompts, tasks, and datasets while explaining Toast POS concepts in writing and conversation.

What it pays and takes

This is a part-time contractor role for an individual hospitality professional with practical Toast POS experience.

• Pay: $28 to $92 per hour.
• Work type: Part-time contract work.
• Location: Open to candidates in the listed countries across North America, South America, Europe, Asia, Africa, and the Middle East.
• Language: English fluency.
• Required: Current hospitality experience using Toast POS in daily operations.
• Required: Strong understanding of restaurant workflows and the connection between point-of-sale, ordering, and payment processes.
• Required: Clear written and verbal communication, careful attention to accuracy, and the ability to document processes for technical and non-technical audiences.
• Helpful: Experience in quick-service, casual, or fine-dining restaurants.
• Helpful: Experience training, mentoring, or supporting colleagues who use restaurant technology.

How it works

You apply here in about two minutes and finish on the hiring platform. The next step is a short AI interview (technical roles include a coding challenge). Passing it is how you qualify for paid tasks, so take it soon after you are invited.

The hiring platform's application for this job asks for your resume, your LinkedIn profile, your phone number, your location and answers to 5 screening questions.

About AI training work

AI training is the human work behind systems that learn from examples, including writing and rating responses, evaluating information, and preparing documents or other data. People with hands-on knowledge of a field help make those examples accurate and useful, which is why practical hospitality and Toast POS experience matters here.