SaaS Revenue Operations And CRM Systems Specialist

The Work

You will support AI training by examining connected revenue systems and turning complex business judgment into clear prompts, recommendations, and documentation. The work covers CRM, billing, and ticketing data, with a focus on policy logic and operational consistency.

You will assess conflicting rules and cascading changes across systems, explain the reasoning behind your decisions, and document both changes and areas intentionally left unchanged.

• Analyze CRM, billing, and ticketing data for policy conflicts, outdated automations, duplicate entities, permission mismatches, and unclear processes.
• Write prompts and recommendations for handling complex or ambiguous revenue scenarios.
• Evaluate desired data states and correct discrepancies across connected systems.
• Document policy exceptions, ambiguous renewal cases, entitlement changes, and the reasoning behind operational decisions.
• Create reference documentation that technical and non-technical stakeholders can use.
• Apply critical judgment when changes affect multiple connected systems.

What It Pays And Takes

This is a remote contractor role with part-time work. The role is open to candidates in the countries listed below.

• Pay: $45 to $90 per hour.
• Work arrangement: Remote, part-time contract work.
• Language: Professional English proficiency, with the ability to explain nuanced reasoning and operational trade-offs in writing and conversation.
• Experience: 5 to 10 years of hands-on experience in revenue operations, sales operations, customer success operations, or SaaS implementation and onboarding with direct system ownership.
• CRM skills: Ability to configure CRM fields, workflows, validation rules, and permissions personally.
• Systems experience: Experience with at least two adjacent SaaS revenue tools, such as billing or subscription management, CPQ, ticketing, project tracking, or automation platforms.
• Additional background: Experience in complex SaaS environments such as fintech, healthtech, or insurtech is helpful.

Where The Role Is Open

• Location: Open to candidates in Algeria, Argentina, Austria, Bahrain, Bangladesh, Belgium, Brazil, Canada, Chile, Colombia, Denmark, Egypt, France, Germany, Ghana, Greece, India, Indonesia, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Malaysia, Mexico, Morocco, the Netherlands, Nigeria, Oman, Pakistan, Palestinian Territories, Peru, the Philippines, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sri Lanka, Switzerland, Taiwan, Thailand, Tunisia, the United Arab Emirates, the United Kingdom, the United States, Uzbekistan, and Vietnam.

How It Works

Apply on OpenTrain with your resume and then complete the application on the hiring site.

About AI Training Work

AI training is the human work behind systems that learn from examples, including reviewing information, writing guidance, and rating or evaluating model outputs. OpenTrain helps people find this work, build a profile, and apply to projects that match their skills.