Veterans Service Representative AI Claims Review Specialist

The work

The listing uses the title Veterans Service Representative, while the described work focuses on reviewing AI-generated veterans disability claims. Review the duties and qualifications before applying.

You will assess whether AI-generated claims decisions properly use the available evidence, medical documentation, and applicable VA standards. You will also write clear rationales and feedback that help improve AI systems.

• Review AI-generated disability compensation claims for complete evidence evaluation and alignment with regulatory guidelines.
• Assess AI-generated medical documentation and determine how it affects existing disability claims.
• Complete benefit determinations and document clear, precise rationales.
• Perform quality assurance reviews of AI-generated claims decisions and identify inconsistencies or errors.
• Use VBMS or a similar claims management platform to access, update, and manage claim files and supporting documents.
• Simulate higher-level review decisions involving appeals and supplemental claims.
• Provide written and verbal feedback to improve model training accuracy and effectiveness.

What it pays and takes

This is a remote, part-time contractor role. The work requires professional experience reviewing veterans claims or similar claims processes, along with strong evidence evaluation and decision-writing skills.

• Pay: $60 to $85 per hour.
• Work type: Remote contractor engagement with part-time availability.
• Language: Professional fluency in English.
• Location: Open to candidates in Algeria, Argentina, Austria, Bahrain, Bangladesh, Belgium, Brazil, Canada, Chile, Colombia, Denmark, Egypt, France, Germany, Ghana, Greece, India, Indonesia, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Malaysia, Mexico, Morocco, the Netherlands, Nigeria, Oman, Pakistan, Palestinian Territories, Peru, the Philippines, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sri Lanka, Switzerland, Taiwan, Thailand, Tunisia, the United Arab Emirates, the United Kingdom, the United States, Uzbekistan, and Vietnam.
• Experience: Professional experience as a Veterans Service Representative or equivalent claims specialist.
• Skills: Experience with benefit determinations, evidence gathering, disability compensation, and claims ratings.
• Skills: Ability to synthesize complex evidence and explain well-supported decisions for higher-level review.
• Systems: Experience using VBMS or a comparable claims management platform.
• Background: Quality assurance experience in claims or similar work within a federal, state, or related agency.
• Relevant federal functions may include GS-0996 Veterans Claims Examining, GS-0105 Social Insurance Administration, or GS-0512 Internal Revenue Agent.

How it works

You apply here in about two minutes and finish on the hiring platform. The next step is a short AI interview (technical roles include a coding challenge). Passing it is how you qualify for paid tasks, so take it soon after you are invited.

The hiring platform's application for this job asks for your resume, your LinkedIn profile, your phone number, your location and answers to 6 screening questions.

About AI training work

AI training is the human work behind artificial intelligence, including reviewing model outputs, checking decisions, and preparing examples for better results. Experienced contributors are needed for specialist work because accurate AI systems depend on sound judgments from people who understand the subject.